Privacy Policy

Last updated: February 16, 2026

1. Information We Collect

OhioCrashLeads collects and processes the following types of information:

  • Public Crash Report Data: We collect publicly available crash report information from Ohio state and local agencies, including accident locations, dates, and involved parties.
  • Account Information: When you create an account, we collect your name, email address, phone number, business name, and professional credentials.
  • Payment Information: We collect billing information necessary to process your subscription payments through our third-party payment processors.
  • Usage Data: We collect information about how you interact with our service, including pages viewed, features used, and lead interactions.
  • Data from Third-Party Services: When you visit our site while signed into your Google account and have consented to personalized ads, Google may associate analytics data with information from your Google account, including demographic information (age range, gender), interest categories, and cross-device activity.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our crash report lead generation service
  • Send SMS notifications and weekly reports based on your subscription tier
  • Process payments and manage your account
  • Improve our service and develop new features
  • Communicate with you about your account and service updates
  • Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our service (payment processors, SMS providers, hosting services).
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Crash report data is retained according to our data retention policies and legal requirements. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to your data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your data in a portable format

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, analyze site usage, and measure the effectiveness of our marketing campaigns.

Google Analytics with Google Signals

We use Google Analytics with Google Signals enabled. This feature associates the analytics data we collect from your use of our site with information from your Google account (if you are signed in and have consented to personalized ads in your Google account settings).

Google Signals enables:

  • Cross-device tracking: Understanding how you interact with our site across multiple devices (phone, tablet, desktop)
  • Demographics and interests: Insights into age, gender, and interests of our visitors
  • Remarketing: Creating audiences for targeted advertising

Your Control

Cookies We Use

Essential Cookies:

  • Session management
  • Security features
  • Site functionality

Analytics Cookies (Optional):

  • Google Analytics (_ga, _ga_*, _gid)
  • Only set with your consent

Third-Party Cookies:

  • Google may set additional cookies for cross-device tracking and demographics
  • See Google's Privacy Policy for details

Data Retention

When Google Signals is enabled, Google enforces a maximum data retention period of 2 months for user-level and event-level data. Aggregated data may be retained longer.

8. Third-Party Services

We use the following third-party services that may collect data:

Google Analytics

  • Purpose: Website analytics, user behavior tracking
  • Data Collected: IP address, device information, pages visited, time on site, interactions
  • Data Sharing: Google may associate this data with your Google account if Google Signals is enabled
  • Privacy Policy: Google Privacy Policy
  • Opt-out: Google Analytics Opt-out

Content Management System (Directus)

  • Purpose: Content management and delivery
  • Data Collected: Contact form submissions (name, email, phone, practice information)
  • Data Location: Our servers
  • Privacy: Self-hosted, subject to this privacy policy

We do not sell your data to third parties. Data shared with service providers is limited to what's necessary for service operation.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]